Custom CRM
Customer and sales work in one dependable system.
When leads, conversations and deal stages live in spreadsheets and chat, the team loses the thread. I build a CRM around how your sales and follow-up actually work — not a generic product you have to fight.
When it fits
When the sales thread lives outside the system.
A CRM is useful when the team needs one place for the customer, the stage and the next action — not another form to fill.
01
Customers live in Excel and chat
Leads, notes and follow-ups are scattered across files and messages, so nobody shares the same picture.
02
The same lead is entered twice
Someone copies the contact from a form or WhatsApp into a sheet, then into another tool — and details drift.
03
Stages live in people's memory
Who owns the deal, what was promised and what comes next depends on individuals instead of a shared pipeline.
What can be built
From a focused pipeline to a sales workspace.
The first version stays close to how you already sell. Extra modules come after real use, not before.
04
Leads, stages and history
One record for the customer, the pipeline stage, notes and what happened last.
05
Roles and access
Who can see deals, who can edit them and what managers need for oversight — without opening everything to everyone.
06
Tasks and reminders
Follow-ups and next steps sit on the same record so work does not disappear into a private inbox.
How it starts
One pipeline first — then expand from use.
We define the sales path people already walk, ship a usable first release and grow only where friction remains.
07
Map how selling works today
Where leads arrive, who touches them, what stages matter and where information is lost.
08
Ship the first pipeline
Core stages, roles and history go live as a working system — not a full suite on day one.
09
Widen from real use
Reporting, notifications or connections to other tools follow after the team is actually working in the CRM.
Before we start
The main questions about a custom CRM.
- Do you implement Bitrix or other ready-made CRM products?
- No. I build a CRM around your process when off-the-shelf tools do not fit. If a ready-made product is enough, I will say so rather than invent a project.
- What drives the cost of a custom CRM?
- Roles, pipeline stages, data migration and any connections to tools you already use matter more than the number of screens. We stage the work after a short discovery call.
- What should I send to get started?
- How leads arrive today, who follows them, what stages you use and where things break. A short note is enough.
Contact
Let's talk
Have a project in mind? Choose the way that works best for you.
Open to selected commissioned projects
I reply within 1–2 hours.
Or copy my address:aladdinbiyabangerd@gmail.com